Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint
  • Minister Agovaka launches TCSI Annual Report

    Minister Agovaka launches TCSI Annual Report

    (TCSI): The Telecommunications Commission of Solomon Islands (TCSI) officially launched its Annual Report 2020 yesterday at a breakfast event held at the Heritage Park Hotel.
  • Makira, Choiseul People Ready for Better Internet Access

    Makira, Choiseul People Ready for Better Internet Access

    (TCSI): Rural residents and businesses in Makira and Choiseul Provinces are expected to soon have access to more reliable internet services.
  • Race to Rollout 4G+ LTE to the Provinces

    Race to Rollout 4G+ LTE to the Provinces

    (TCSI): Local telecommunication service providers are scrambling to rollout their versions of the 4G LTE service to Solomon Islands’ rural areas.
  • Government Ban on Facebook

    Government Ban on Facebook

    (TCSI): Telecommunication Commission Solomon Islands (TCSI) says it is not the body responsible for dealing with bans on Facebook, or on any other class of communications or media content.

Reports