Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Folder Gazette Notices

Documents

Toggle Title Date
pdf Order No. 20 of 2020: Appointment of Interim Commissioner ( pdf, 113 KB ) (3528 downloads) Popular
pdf Order No. 121 of 2017: Telecommunications (Supplementary Licence Fee) Regulations ( pdf, 116 KB ) (875 downloads) Popular
pdf Order No. 020 of 2009: Notice of Funding Deficit ( pdf, 197 KB ) (1076 downloads) Popular
pdf Order No. 020 of 2009: Commencement Notice ( pdf, 13 KB ) (794 downloads) Popular
pdf Order No. 020 of 2009: Appointment of Telecommunications Commissioner ( pdf, 27 KB ) (806 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 31 KB ) (1130 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 146 KB ) (930 downloads) Popular
pdf Order No. 002 of 2013: Telecommunications (Class Licence Amendment) Administrative Order 2013 ( pdf, 38 KB ) (848 downloads) Popular
pdf Order No. 002 of 2011: Telecommunications Commission (Self Provision) Exemption Order 2011 ( pdf, 130 KB ) (976 downloads) Popular
pdf Order No. 001 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 39 KB ) (729 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications Commission (Establishment of a Class Licence) ( pdf, 869 KB ) (1599 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications (Class Licence) Administrative Order 2011 ( pdf, 136 KB ) (813 downloads) Popular
pdf Order No. 001 of 2010: Telecommunication Commission (Bemobile Service Licence Amendment) Administrative Order 2010 ( pdf, 29 KB ) (719 downloads) Popular
pdf Gazette Notice 150 & Supplementary Notice 127 of 2021 ( pdf, 669 KB ) (1895 downloads) Popular
pdf 2013 Telecommunications Order (page 1) ( pdf, 31 KB ) (843 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (793 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (1011 downloads) Popular
pdf 2011 Class License Administration Order ( pdf, 1.01 MB ) (1105 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 44 KB ) (821 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 70 KB ) (1051 downloads) Popular

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