Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

As part of the role of regulator within the telecommunications sector in the Solomon Islands, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

The pdf Telecommunications Act (2009) (627 KB)  requires that the Commission reports such investigations in the Annual Report. A summary of investigations carried out by the Commission can be found in this section.

Contact the Commission for more information. 

More Information

Consumer Complaints

Anti-Competition

Price Filings