Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Our Telekom is the delegated administrator (registry) of the country code top level domain “sb” (ccTLD .SB) and works with the Commission to manage the internet top level domain and is also a registrar of the “sb” domain.

All applications for the use of the “sb” domain must be submitted to Our Telekom or one of the company’s approved Registrars.

More Information

Contact Our Telekom to register a .SB domain name

Learn more about .SB domain name Registrars

Contact the Commission

Learn more about Domain